You guys are great! The best customer service from ANY company that I have ever dealt with, I'm simply amazed at the level of service you guys have provided for me. I press over 100 shirts a day with your heat press without a glitch! THANKS FOR EVERYTHING!
- Ben Propel
Awesome heat presses! I bought three, the 15x15 and two 16x24s for my small business setup and thank goodness I did. I saved a ton of money over the overpriced brands and was able to turn a profit in less than a week! Thanks!
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No Sales Tax* Only orders shipped to California are charged sales tax.
All in-stock orders will be shipped out within 2 business days of receiving payment. In most cases, orders will be shipped out same day or within one day.
Shipping Policies
Your shipping address must match your credit card billing address or PayPal confirmed address. For you protection, we are unable to ship to alternate addresses. We are also unable to change the address after payment. Sorry no exceptions.
We are sorry but we do not offer COD shipping services, all orders must be paid for prior to shipment.
Tracking numbers will be emailed to the customer as soon as orders are shipped.
Tracking information is usually available 24 hours after order is shipped.
Money order or check payments must clear prior to shipment.
Weights stated on order summary pages are shipping weights only and do not reflect the actual weight of products.
Warranty and Return Policies
HeatPressNation.com carries heat presses with a minimum manufacturer warranty of 6 months. In many cases, manufacturer warranties exceed that. If for any reason, your product is defective. Please contact us directly through our contact us page. In most cases, if there is a problem with a part on the merchandise, the defect part can be sent to you free of charge. Photos of the damaged goods must be provided prior to replacement parts being sent to you. In some cases, the customer is required to return the defective part to us for an exchange.
The manufacturer will replace any defective parts within the warranty period. Damages caused by misuse, improper maintenance or neglect are not covered by the manufactures warranty.
All returns must be pre-approved by contacting our RMA Department through the contact us page. Please provide us with your order number, date of purchase and reason for return. Not providing the detailed information requested will delay the returns process. Returns must be made within 5 days of delivery. WE DO NOT CHARGE A RESTOCKING FEE! Item must be returned in new, resellable condition.
Once your request has been received, you will be contacted within 5 business days with instructions for sending back the item(s). You must re-package any item(s) being returned as it was delivered to you, with all components, materials and documentation. We will ship the replacement once we have received and processed the returned item(s). If you request for a refund, we will notify you via Email of your refund once we have received and processed the returned item(s). All refunds will be limited to and based on the current price of the item minus any restocking fees.
All shipping costs are non-refundable. Customers are responsible for return shipping back to HeatPressNation.com.
By initiating the RMA process customer agrees to all decisions by HeatPressNation.com and all decisions are final. Please allow up to 2 billing cycles for your credit to be posted to your account.
If you have any questions regarding our shipping and return policies, please feel free to email us at Support@HeatPressNation.com or visit our contact uspage.
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At HeatPressNation.com, we are committed to providing the highest quality heat presses with our unconditional promise of INTEGRITY, RELIABILITY and DELIVERY. Customer service is our top priority, please contact us with any questions or concerns!
