MyExpert Support

Sawgrass Virtuoso SG500 Complete Sublijet Sublimation Printer Kit

SKU: SG500-JET-STR

Kit:
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Price:
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Description
Warranty

Sawgrass Logo

The perfect printer for the hobbyist or moonlighter, the SG500 fits comfortably on a desktop, and prints on media up to 8.5˝ x 14˝ (22 x 36 cm). This allows you to apply custom artwork to a wide variety of popular, high-margin items, from mugs and coasters to phone cases and awards. For apparel it is advised for at least 75% polyester fabric content, otherwise use of the EasySubli system is recommended.

The SG500 has the compact footprint and rugged reliability of its predecessor, the SG400, but has been updated from the inside out. In addition to design improvements such as a single roll-bar, the SG500 is more energy-efficient, prints with higher resolution, and offers WiFi connectivity. This means you’ll enjoy higher quality products and greater ease of use, at a price comparable to the previous model.

When purchasing the SG500, you will now have a choice of the size of ink cartridges that are included with the printer. This is known as the Install Kit. Starter Install Kits will include cartridges that have 20ml of ink, while Standard Install Kits will include cartridges that have 31ml of ink.

The initial one-time feed process may take up to 16ml of ink into the system and may display a low ink alert upon completion when using starter cartridges. However, you should still expect up to 100 prints before needing to replace the cartridges. The number of prints will vary depending on the size and amount of colors per print.

Also, included within the kit are 100 sheets of Sublimation Paper and a SubliCraft Sublimation Blank Sample Pack. Two key components to printing your ideas right out of the box!

What's Included:

  • Sawgrass Virtuoso SG500 Sublimation Printer
  • Your Choice of a Complete Set of Sawgrass Sublijet-UHD Ink Cartridges (Cyan, Magenta, Yellow, Black):
    • Starter Install Kit includes - 20ml (or)
    • Standard Install Kit includes - 31ml
  • HeatPressNation Sublimation Paper : 8.5" x 11" - 100 Sheets
  • SubliCraft Sublimation Blank Pack
  • Free access to HPN Sublimation Masterclass
    • Unlimited access to 8+ hours of jam packed premium content
    • Featuring over 50 videos across 7 modules in an easy to view layout
    • Covers everything from equipment selection, product instruction, processes, marketing & business insights!
  • 500 HPN Design Store Reward Credits
    • Access to download up to 200+ Digital Designs for commercial use!
  • 10% off your future Sawgrass Ink Purchase
  • Free Class Setup & On-boarding - $200 Value
  • Sawgrass Print Manager - $1,450 Yearly Value
  • Sawgrass Support Desk - $300 Yearly Value
  • DesignMate Online Design Software w/ Customizable Artwork and Sub Blank Templates (Compatible with Windows and Mac)- $1,500 Yearly Value
  • Sawgrass Video Library access featuring over 100 videos
  • Sawgrass Academy: Training, Business Builder Courses, and Art Projects, and More - $300 Yearly Value
versatility

Extreme Versatility: Thanks to the extreme versatility of Sawgrass's sublimation printing technology, SubliJet-UHD can decorate a wide variety of polymer-coated hard substrates, including metal, ceramic, glass, FRP plastic, poly-performance fabrics, hardboard, and more. SubliJet-UHD is also compatible with 100% white polyester fabric.

vibrancy

Vibrant Colors: Extremely vibrant colors and stunning resolution at levels that other digital processes simply cannot match. It's the top choice for professional photographers and digital images who demand precision and fine detail in every image.

durability

Superior Durability: Sublimated images created with SubliJet-UHD are permanent! Hard substrate surfaces won't crack, peel or scratch. Apparel won't fade - ever - no matter how many times it is washed.

infused

Infused Image: Unlike screen printing, print-cut vinyl, and direct-to-substrate printing, which are sitting on the surface of the product, sublimation ink is actually infused into the surface itself, and will not crack, peel or wash away.

self-maintenence

Self-Maintenance Mode: The built-in, self-cleaning routine keeps the printer running at its best even if the printer has not been used for a long period of time. For this though it is advised to leave the printer powered on otherwise it may clog from the dry ink.

creative-studio

DesignMate The only online design tool built specifically for sublimation. With built-in product templates, thousands of ready-to-use designs, and seamless integration with your Sawgrass printer, DesignMate takes the frustration out of creation. An individual account is included with every Sawgrass printer purchase, and a premium membership is available for unlimited access to additional features and artwork.

print-manager

Sawgrass Print Manager: Sawgrass's Print Manager makes printing beautiful transfers a breeze. Powerful features enable users to easily optimize color output for photographs, vector graphics or spot colors. Also, it is Windows and Mac OS compatible.

New Features Include:

wifi

WIFI Connectivity: Now print wirelessly through your home or office's network. Without the need to connect a computer via a USB cable, printing from multiple computers is easier than ever! Note: A 2.4Ghz Wifi Network is required for wi-fi connection.

ultra-fine

Ultra Fine Photo Mode: This new print mode allows the SG500 and SG1000 to print at a resolution of 4800 x 1200 dpi. High-resolution images will appear sharper and with more clarity on your substrates.

backlit-display

Backlit Display: The new display is now easier to read thanks to its LED backlight.

2-year-warranty

2-Year Warranty: For complete peace of mind, the SG500 and SG1000 are now backed by a 2-year manufacturer warranty, as well as unlimited tech support for the life of the product.

backward-compatibility

Backward Compatibility: The SG500 is backward-compatible with SG400 accessories, so if you already own the Optional Bypass Tray for the SG400, you will be able to continue using it. This allows you to print on media up to 51˝ long (1295 mm).


SG500 Specifications:

  • Maximum Media Size: 8.5" x 14"; Up to 8.5" x 51" with Optional Bypass Tray
  • Resolutions and Full-Page Print Speeds:

    • High Speed (600x600 dpi) - 15 seconds
    • High Quality (600x600 dpi) - 29 seconds
    • Advanced Photo (1200x600 dpi) - 48 seconds
    • Ultra Fine Photo (4800x1200 dpi ) - 6 minutes 40 seconds
  • Physical Dimensions: 15.75˝ x 17.25˝ x 8.5˝

Print Controller Specifications:

  • Memory: 128 MB RAM Standard/Maximum
  • Standard Interfaces: USB 1.1/2.0, Ethernet 10/100Base-TX
  • Network Protocols: TCP/IP
  • Supported Environments: Windows 8, 8.1, 10; Mac OS 10.13 or Later

System Requirements to Run Sawgrass Print Manager

  • Windows Operating System (a 64-bit operating system is required)
    • Recommended: Windows 10
    • Minimum Required: Windows 7
  • Apple OSX / MacOS Operating System (a 64-bit operating system is required)
    • MacOS 10.13 and later
    • Apple M chips supported non-natively through Rosetta integration*
  • Minimum RAM: 4GB
  • Recommended RAM: 8GB Minimum
  • Minimum CPU: Dual Core
  • Recommended CPU: Quad Core or greater
  • Minimum Free HDD Space: 10% Free
  • Minimum Screen Resolution: 1024*768 pixels at 100% zoom


Note: Only Windows Professional, Business, Enterprise, and Ultimate Editions have been tested and approved. Only compatible with Intel systems running Macintosh OS 10.13 or later, current with the absolute latest Apple software updates.

MyExpert Support Logo

The HPN MyExpert Support guarantee is our commitment to Life Time Technical Support. No matter where you are in your products life cycle, we will be here to provide support to your product and make sure you are fully covered.

Often imitated, never duplicated; our dedicated team of technicians are capable of providing support to your product at any point of its life. Whether it be during the setup process or even years down the line where troubleshooting may be required, they'll have your back and provide a solution.

Our MyExpert Support will always be there for you so you can purchase with confidence!

In addition, all Sawgrass Printers come with a 2 Year Manufacturer Warranty from the original date of purchase. Warranty service does not include the cost of freight of the item to or from repair facilities.

Use of official Sawgrass inks is required to maintain warranty, use of 3rd party inks can result in voiding warranty, disabling operation of the printer, and potentially damaging the printer. To prevent ink contamination, it is also highly advised to continue use of the same ink style. Powering off of unit for a long period of time may void manufacturer warranty.

For warranty claims, we may need to involve the official Sawgrass team depending on the reported issue.

The HPN MyExpert Support guarantee is our commitment to Life Time Technical Support. No matter where you are in your products life cycle, we will be here to provide support to your product and make sure you are fully covered.

Often imitated, never duplicated; our dedicated team of technicians are capable of providing support to your product at any point of its life. Whether it be during the setup process or even years down the line where troubleshooting may be required, they'll have your back and provide a solution.

Our MyExpert Support will always be there for you so you can purchase with confidence!

Customer Reviews

Based on 322 reviews
75%
(242)
11%
(35)
10%
(33)
0%
(1)
3%
(11)
D
Danny from Danny's Tee's N At
Sub printer

Very happy so far and will update if things should change. A little challenging to get it up and running but was super happy to be able to call for help and they actually gave the time and effort to help. Many say they do but they actually backed it up. Impressed and look to do more business because of that.

T
Tyra Griffin

Great product so far. Having some computer skills helps in the set part of the process.

B
Bradley Biorge
Best Printer By Far!

I kept dealing with faded colors, colors not matching up (purples were blue, reds became black, etc.) I fed up and decided to purchase the Sawgrass SG500. WHAT A DIFFERENCE. My colors are correct, more vibrate, and my mugs look amazing. I honestly couldn't suggest a better printer.

J
James Miduski jr
Perfect

Refurbished unit is just like new, just overall great purchase.

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