To prevent scorching and to protect your heat platen, we recommend using a Pro Grade Non Stick Sheet placed between the substrate and the heating element.
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Customer service is absolutely amazing! I reached out about a broken piece on my heat press and they responded immediately, helped me figure out the piece I needed and it was shipped soon after! They also sent a video on how to replace the item which was extremely helpful!
They went above and beyond to help me with my heat press
They went above and beyond to help me with my heat press. When I purchase another press or printer it will be from this company. They all get an A++++++++
