The perfect printer for the hobbyist or moonlighter, the SG500 fits comfortably on a desktop, and prints on media up to 8.5˝ x 14˝ (22 x 36 cm). This allows you to apply custom artwork to a wide variety of popular, high-margin items, from mugs and coasters to phone cases and awards.
The SG500 has the compact footprint and rugged reliability of its predecessor, the SG400, but has been updated from the inside out. In addition to design improvements such as a single roll-bar, the SG500 is more energy-efficient, prints with higher resolution, and offers WiFi connectivity. This means you’ll enjoy higher quality products and greater ease of use, at a price comparable to the previous model.
When purchasing the SG500, you will now have a choice for the size of ink cartridges that are including with the printer. This is known as the Install Kit. Starter Install Kits will include cartridges that have 20ml of ink, while Standard Install Kits will include cartridges that have 31ml of ink.
Be sure to check out the Complete Installation and Setup Guide.
Extreme Versatility: Thanks to the extreme versatility of Sawgrass's sublimation printing technology, SubliJet-UHD can decorate a wide variety of polymer-coated hard substrates, including metal, ceramic, glass, FRP plastic, poly-performance fabrics, hardboard and more. SubliJet-UHD is also compatible with 100% white polyester fabric.
Vibrant Colors: Extremely vibrant colors and stunning resolution at levels that other digital processes simply cannot match. It's the top choice for professional photographers and digital images who demand precision and fine detail in every image.
Superior Durability: Sublimated images created with SubliJet-UHD are permanent! Hard substrate surfaces won't crack, peel or scratch. Apparel won't fade - ever - no matter how many times it is washed.
Infused Image: Unlike screen printing, print-cut vinyl and direct-to-substrate printing, which are sitting on the surface of the product, sublimation ink is actually infused into surface itself, and will not crack, peel or wash away.
Self-Maintenance Mode: The built-in, self-cleaning routine keeps the printer running at its best even if the printer has not been used for a long period of time.
Creative Studio: The only online design tool built specifically for sublimation. With built-in product templates, thousands of ready-to-use designs, and seamless integration with your Sawgrass printer, CreativeStudio takes the frustration out of creation. An individual account is included with every Sawgrass printer purchase, and a premium membership is available for unlimited access to additional features and artwork.
Virtuoso Print Manager: The Virtuoso's Print Manager makes printing beautiful transfers a breeze. Powerful features enable users to easily optimize color output for photographs, vector graphics or spot colors. Also, it is Windows and Mac OS compatible.
New Features Include:
WIFI Connectivity: Now print wirelessly through your home or office's network. Without the need to connect a computer via a USB cable, printing from multiple computers is easier than ever!
Ultra Fine Photo Mode: This new print mode allows the SG500 and SG1000 to print at a resolution of 4800 x 1200 dpi. High-resolution images will appear sharper and with more clarity on your substrates.
Backlit Display: The new display is now easier to read thanks to its LED-backlight.
2-Year Warranty: For complete peace of mind, the SG500 and SG1000 are now backed by a 2-year warranty, as well as unlimited tech support for the life of the product.
Backward Compatibility: The SG500 is backwards-compatible with SG400 accessories, so if you already own the Optional Bypass Tray for the SG400, you will be able to continue using it. This allows you to print on media up to 51˝ long (1295 mm).
- Sawgrass Virtuoso SG500 Sublimation Printer
- Your Choice of a Complete Set of Sawgrass Sublijet-UHD Ink Cartridges (Cyan, Magena, Yellow, Black):
- Starter Install Kit - 20ml
- Standard Install Kit - 31ml
- 5 Step By Step Guides to Master Sublimation (Digital Download, Device Not Included)
- Maximum Media Size: 8.5" x 14"; Up to 8.5" x 51" with Optional Bypass Tray
Resolutions and Full-Page Print Speeds:
- High Speed (600x600 dpi) - 15 seconds
- High Quality (600x600 dpi) - 29 seconds
- Advanced Photo (1200x600 dpi) - 48 seconds
- Ultra Fine Photo (4800x1200 dpi ) - 6 minutes 40 seconds
Physical Dimensions: 15.75˝ x 17.25˝ x 8.5˝
Print Controller Specifications:
- Memory: 128 MB RAM Standard/Maximum
- Standard Interfaces: USB 1.1/2.0, Ethernet 10/100Base-TX
- Network Protocols: TCP/IP
- Supported Environments: Windows 8, 8.1, 10; Mac OS 10.12 or Later
System Requirements to Run Virtuoso Print Manager
- Windows Operating System (a 64-bit operating system is required)
- Recommended: Windows 10
- Minimum Required: Windows 7
- Apple OSX / MacOS Operating System (a 64-bit operating system is required)
- MacOS 10.14 and later
- Minimum RAM: 4GB
- Recommended RAM: 8GB Minimum
- Minimum CPU: Dual Core
- Recommended CPU: Quad Core or greater
- Minimum Free HDD Space: 10% Free
- Minimum Screen Resolution: 1024*768 pixels at 100% zoom
Note: Only Windows Professional, Business, Enterprise and Ultimate Editions have been tested and approved. Only compatible with Intel systems running Macintosh OS 10.6 or later, current with the absolute latest Apple software updates.
The HPN MyExpert Support guarantee is our commitment to Life Time Technical Support. No matter where you are in your products life cycle, we will be here to provide support to your product and make sure you are fully covered.
Often imitated, never duplicated; our dedicated team of technicians are capable of providing support to your product at any point of its life. Whether it be during the setup process or even years down the line where troubleshooting may be required, they'll have your back and provide a solution.
Our MyExpert Support will always be there for you so you can purchase with confidence!
I ordered on July 23rd, 2020 and haven't received any updates since. It would be helpful to receive an email or text. Logging onto the website to read the same notices with no updates becomes frustrating.
still have not received the printer. Been waiting at least 3 weeks
Super user-friendly love the software especially the new version super happy with quality and Inc. definitely happy with my investment
I'm still in the learning process, but so far this set up is performing exactly as I expected.
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