Recently, a long-standing Supreme Court ruling was overturned in the case of South Dakota vs. Wayfair. (Review the case here) The overture of this ruling now allows states by law to collect sales tax from online purchases made from business entities such as Heat Press Nation who do not have a physical presence in those states. Heat Press Nation as a company has determined that it is in our best interest and practice to be in compliance with all future tax laws ahead of others who will also be required to charge sales tax in the very near future.
I ordered quite a lot of Siser HTV and had an issue with one of the rolls I ordered. I called and spoke with a lady named Jerry. She was able to get my a replacement for the area that was affected. Today, there was an issue on my end and I called and spoke with a gentleman named Austin. He was able to get me the same amount of vinyl I needed for the same price and expedite it to me. They both went above and beyond and because of their customer service I will never purchase in bulk anywhere else! They were truly amazing and very helpful!
This is the first Heatpress I have ever owned. I did my first event on 8/24/2024. This unit performed superb. We did customs printing as they ordered. I am So pleased with this investment. Amazing quality and craftsmanship!