When transferring sublimated images onto double sided sublimation transfer surfaces, it is suggested to let the substrate cool for at least 60 seconds before pressing the opposite side of your sublimation blank.
To prevent scorching and to protect your heat platen, we recommend using a Pro Grade Non Stick Sheet placed between the substrate and the heating element.
I ordered quite a lot of Siser HTV and had an issue with one of the rolls I ordered. I called and spoke with a lady named Jerry. She was able to get my a replacement for the area that was affected. Today, there was an issue on my end and I called and spoke with a gentleman named Austin. He was able to get me the same amount of vinyl I needed for the same price and expedite it to me. They both went above and beyond and because of their customer service I will never purchase in bulk anywhere else! They were truly amazing and very helpful!
This is the first Heatpress I have ever owned. I did my first event on 8/24/2024. This unit performed superb. We did customs printing as they ordered. I am So pleased with this investment. Amazing quality and craftsmanship!
