Recommended Heat Press: Flat press *For double sided sublimation blanks, it is not recommended to transfer both sides at the same time. Instead, we recommend transferring your image onto one side and then letting your substrate fully cool. Once substrate has fully cooled, proceed to transfer the opposite side.
To prevent scorching and to protect your heat platen, we recommend using a Pro Grade Non Stick Sheet placed between the substrate and the heating element.
One email got the knight team in action and the fulfilled the lifetime warranty on the platen. One day to ship there, one day to fix, and one day to ship back. Amazing customer service!
I ordered quite a lot of Siser HTV and had an issue with one of the rolls I ordered. I called and spoke with a lady named Jerry. She was able to get my a replacement for the area that was affected. Today, there was an issue on my end and I called and spoke with a gentleman named Austin. He was able to get me the same amount of vinyl I needed for the same price and expedite it to me. They both went above and beyond and because of their customer service I will never purchase in bulk anywhere else! They were truly amazing and very helpful!
This is the first Heatpress I have ever owned. I did my first event on 8/24/2024. This unit performed superb. We did customs printing as they ordered. I am So pleased with this investment. Amazing quality and craftsmanship!
