This is Heat Press Nation's stock up status page, where you can get updates on back-ordered or pre-ordered items. We will keep you posted with the most up to date information as it becomes available to us. As always, if you have any questions or concerns regarding your order feel free to submit a request on our support page: https://support.heatpressnation.com/
I ordered quite a lot of Siser HTV and had an issue with one of the rolls I ordered. I called and spoke with a lady named Jerry. She was able to get my a replacement for the area that was affected. Today, there was an issue on my end and I called and spoke with a gentleman named Austin. He was able to get me the same amount of vinyl I needed for the same price and expedite it to me. They both went above and beyond and because of their customer service I will never purchase in bulk anywhere else! They were truly amazing and very helpful!
This is the first Heatpress I have ever owned. I did my first event on 8/24/2024. This unit performed superb. We did customs printing as they ordered. I am So pleased with this investment. Amazing quality and craftsmanship!