SupaColor Faqs
General Questions
Supacolor was created with the mission to make high-quality heat transfers so fast and easy that anyone with a heat press can become a professional printer. We make it Supafast and Supaeasy by streamlining every step of the process – from pricing and placing your orders, to receiving your transfers and pressing them on almost any fabric. But that’s only part of it.
We’re obsessed problem solvers, committed to breaking down barriers that stand in the way of your success. Through a relentless desire to find a better way, we’ve created the world’s best heat transfers with customer service to match. With Supacolor, we give you the means to grow, so you can focus on what you do best: designing, creating, and above all, selling.
We help you make it.
Supacolor combines the quality of traditional silkscreen techniques with the flexibility and convenience of digital printing to allow anyone with a heat press to customize textiles with premium-quality printing.
Most orders placed Monday through Friday will ship within a few business days. Larger volume jobs can take longer. Please contact us for an estimate.
Supafast. Supaeasy. Supacolor.
We tested Supacolor Wearable, Blocker and Soft Shell Blocker transfers for over 50 washes and they still looked great. View wash test results here. These transfers are made to last!
Yes, Supacolor uses water-based inks without harsh or toxic chemicals. Transfers come on recyclable transfer paper.
Artwork Questions
Our process prints millions of colors and gradients, allowing us to reproduce almost any artwork, no matter how complex. We can render fine detail as small as 1 mm tall without requiring ugly traps or borders.
Supacolor. We help you make it.
Yes we have a comprehensive Templates tab located in each transfer's product description that will help you work out what size you need, and then you can download a template for that size. Using our templates ensures that you provide Supacolor with the best possible file so your transfers will turn out awesome.
Your designs can be any size from tiny all the way up to up to 16.5×11.7. Just find the right size category that’s right for you!
Watch this video to learn How to choose the right size category for your Supacolor:
Check out our art specification above for more information on this. We prefer vector PDF, but we can accept other files if they are prepared correctly. For best results, use our downloadable templates, also found above, and follow the instructions contained in them.
Supacolor’s default print process is CMYK (actually, we run a six-color process that gives Supacolor transfers more range in the color spectrum). We have the ability to Pantone (PMS) color match. All you need to do is indicate the colors in your order. We do not print RGB files.
Follow our art specifications as best as you can. If you are still not sure, submit your order to us anyways. We will review your order and notify you if there are any issues. HeatPressNation and Supacolor will work with you to make sure that we help you print the best transfers possible.
Supacolor does not provide art proofs as a part of its ordering process. Our goal is to produce your Supacolor as quickly as possible. Our process is very accurate. As long as you upload great artwork, we’ll make great transfers.
Ordering Questions
Supacolor is available for purchase through the HeatPressNation website. Customers are asked to enter the orders online to expedite the processing of the job and to minimize mistakes.
Supacolor is priced based on transfer type, size and quantity.
- Step 1: Choose the transfer that works best for the fabric you want to print on.
- Step 2: Select the smallest size category that your design fits in.
- Step 3: Cross reference the size category and the desired quantity to find your price.
Yes. To print one transfer with multiple designs, or a single design needed in more than one size, select our Supagang [SG] transfer type.
The Supagang option is only available in our A3 size category for WE, BL, and SB transfer types. Sorry, it’s not available in HW or PR.
Sample packs can be requested by contacting HeatPressNation at 1-800-215-0894 or at support@heatpressnation.com.
We have taken the complexity out of ordering heat transfers: no more calculations, hidden fees or rush charges. Like most other HeatPressNation products, Supacolor custom transfers have FREE ground shipping.
You will need to know what fabric you will be printing on to determine which Supacolor transfer (Wearable, Blocker, Soft Shell Blocker, Promotional) you should order. We will also need to know the color of the fabric. If you do not know the exact color, you can tell us if it is a light or dark colored fabric.
The minimum order quantity is 10 pieces per design. You cannot split the minimum between multiple designs or accommodate more than one design within a print area.
You can print unlimited colors and gradients with Supacolor. We do not charge by the color. The price is the same whether you print one color or a million.
HeatPressNation charges your credit card when your order is placed
Please inspect your order upon receiving it. If there is a problem, notify us immediately by emailing us at support@heatpressnation.com. Provide us with your job number and details about the problem. We will work with you to get you the right transfers. You can buy Supacolor with confidence.
Shipping Questions
HeatPressNation’s standard domestic shipping option is FedEx Ground. If you need your order delivered faster, please contact us during our business hours at 1-800-215-0894 or at support@heatpressnation.com immediately after placing your order. Larger orders may incur additional freight charges.
No, unfortunately, HeatPressNation does not allow orders for any products to be submitted from outside the United States.
Pressing Questions
Supacolor transfers are designed to peel immediately while hot from pressing. We recommend you peel fast and smooth with confidence.
Supacolor is a professional-grade heat transfer that is designed to work with heat presses that clamp down to provide pressure. Our transfers can work with both an air operated heat press or a manual heat press.
Important: Supacolor is not designed to be pressed with a domestic iron.
Pressing instructions can be found in the Instructions tab in each Supacolor transfers respective product description.
Not all heat presses are created equal!
If you are using a Manual Press and are having issues they may be due to insufficient pressure. Pressure should be firm to very firm pressure. The trick is to find the firmest pressure without the possibility of damaging the fabric. Each press is unique!
Test with our sample kit (or extras that come with regular orders) to find your sweet spot.
Watch this video to learn how to set the right pressure for Supacolor (Manual Press):
Much less frequent are problems are related to heat or timing.
If you are still having issues pressing, please contact us at 1-800-215-0894 or at support@heatpressnation.com.